Frequently Asked Questions

To register for a wholesale account, click the "Register" button on our website and fill out the registration form with your business information. You'll need to provide your business name, tax ID, and resale certificate. Once submitted, we'll review your application and typically approve it within 24 hours.

You'll need to provide: Business name, contact information (phone and email), business address, tax ID number, and a copy of your resale certificate. All fields are required for approval.

Most applications are approved within 24 hours during business days. Once approved, you'll receive an email with instructions on how to access your wholesale pricing and start placing orders.

Minimum order quantities vary by product. Some items may have minimums of 10 units, while others may require 25 or more. Minimum requirements are clearly listed on each product page.

We offer standard and expedited shipping through major carriers. Shipping costs are calculated based on weight, dimensions, and destination. Free shipping may be available on large orders. Contact us for a custom shipping quote.

We accept returns within 14 days of invoice date for unused items in original packaging. A Return Authorization (RA) number is required. Customer is responsible for return shipping unless the return is due to our error. Opened products, discontinued items, and special orders are not eligible for return.

We accept major credit cards (Visa, MasterCard, American Express), ACH transfers, and wire transfers. Net 30 payment terms are available for approved credit accounts after your first order.

Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order history and tracking details. For any questions about your shipment, contact us at 757-639-6848.

Yes! We offer competitive volume discounts for large orders. Contact our sales team at [email protected] for custom pricing on bulk orders. We also run seasonal promotions and clearance sales throughout the year.

Please inspect your shipment immediately upon arrival. If any items are damaged or defective, report it within 48 hours of delivery. Take photos of the damage and contact us with your order number. We'll arrange for a replacement or credit promptly.

Orders can be modified or cancelled within 24 hours of placement, provided they haven't already shipped. Contact us immediately at [email protected] or call 757-639-6848. Once an order has shipped, changes cannot be made.

Yes, we ship internationally to select countries. International orders require full payment upfront and may be subject to customs duties and taxes. Contact our team for shipping quotes to your specific location.

We offer a wide variety of wholesale products including Electronics (smartphones, audio, computers, gaming), Home & Garden (decor, bedding, kitchen, outdoor), Office Supplies (writing, paper, filing, equipment), and Storage Solutions (bins, shelving, organizers). Visit our Products page to explore all categories.

Warranty coverage varies by product and manufacturer. Most electronics come with a standard manufacturer warranty. Extended warranty options may be available for certain items. Contact us for specific warranty information on products you're interested in.

After placing your first 3 orders and maintaining a good payment history, you may qualify for preferred customer status. Preferred customers receive exclusive access to clearance items, priority processing, and special pricing tiers. Contact our sales team to learn more.

Our business hours are Monday - Friday, 9:00 AM - 5:00 PM EST. We also process orders online 24/7 through our website. For urgent inquiries, call 757-639-6848 during business hours or email [email protected].